Shift Leader
OHenry’s Coffee is looking for applicants for immediate Shift Leader positions for our new Hoover location. Applicants should have strong interpersonal skills, lead by example, the ability to delegate, direct and inspire their team, and the ability to anticipate the needs of our guests.
Interested? Apply HERE
Job Responsibilities:
- Anticipates customer and cafe needs by engaging with customers, evaluating the cafe environment, and following OHenry’s shift standards
- Contributes to team morale and a positive work environment by displaying clear communication, integrity, and punctuality.
- Excels in customer service as the main point of customer interactions through evaluating and understanding customer specific needs.
- Educates and assists customers with coffee, beverage, food, and retail offerings.
- Prepares and sells coffee beverages and food by following OHenry’s recipes and preparation standards.
- Maintains a clean work environment by following OHenry’s organizational standards, shift checklists and sanitation regulations.
- Follows OHenry’s operational policies and procedures to ensure a healthy and safe work environment.
- Collaborates and assists store manager with store operations as well as training new team members by promoting a positive learning environment and providing feedback; communicates team member progress with store manager.
- Fosters a positive work environment by providing clear and consistent training and feedback to team members to ensure the execution of OHenry’s standards and procedures.
- Displays exceptional knowledge of OHenry’s procedures and key offerings including whole bean coffee, beverages, food items, and store operation standards.
- Executes OHenry’s store operations standards during scheduled shifts including organizing and overseeing shift tasks, overseeing cash management procedures, and displaying exceptional customer service experiences.
Required Knowledge and Skills:
- Oversee and Direct Team Members
- Exceptional Knowledge of OHenry’s Standards
- Customer Focus
- Active Listener
- Clear Communication Skills
- Team Player
- Strong Interpersonal Skills
- Detail Oriented
Company Overview:
OHenry’s Coffee was founded in 1993 by Dr. Henry Bright, a retired orthodontist in Homewood AL. Henry had a deep passion for coffee. OHenry’s Coffee has been roasting coffee for over 25 years in the heart of Alabama. Our roasting facility is in the Birmingham suburb of Homewood. "Specialty coffee" uses the top 15% of the coffee beans grown in the world. In contrast we use only the top 1%. We small batch roast all our coffees so we are able to provide a consistent and great tasting coffee for you every time.
Barista
OHenry’s Coffee is looking for applicants for Barista positions for our new Hoover location. Applicants should have strong and friendly communication skills, a team player, detail oriented, and the ability to anticipate the needs of our guests.
Interested? Apply HERE
Job Responsibilities:
- Anticipates customer and cafe needs by engaging with customers, evaluating the cafe environment, and following O’Henry’s shift standards
- Contributes to team morale and a positive work environment by displaying clear communication, integrity, and punctuality.
- Excels in customer service as the main point of customer interactions through evaluating and understanding customer specific needs.
- Educates and assists customers with coffee, beverage, food, and retail offerings.
- Prepares and sells coffee beverages and food by following O’Henry’s recipes and preparation standards.
- Maintains a clean work environment by following O’Henry’s organizational standards, shift checklists and sanitation regulations.
- Follows O’Henry’s operational policies and procedures to ensure a healthy and safe work environment.
- Enhances overall coffee knowledge by participating in O’Henry’s training courses and educational opportunities.
Required Knowledge and Skills:
- Customer Focus
- Active Listener
- Clear Communication
- Team Player
- Strong Interpersonal Skills
- Detail Oriented
Company Overview:
OHenry’s Coffee was founded in 1993 by Dr. Henry Bright, a retired orthodontist in Homewood AL. Henry had a deep passion for coffee. OHenry’s Coffee has been roasting coffee for over 25 years in the heart of Alabama. Our roasting facility is in the Birmingham suburb of Homewood. "Specialty coffee" uses the top 15% of the coffee beans grown in the world. In contrast we use only the top 1%. We small batch roast all our coffees so we are able to provide a consistent and great tasting coffee for you every time.
